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and see how we can help.
Chat with us live for a quicker response to your enquiry. Contact us through e-mail by completing all of the following fields to request support for any matter. Contacting us for any other reason, please do so here.
Quick Links
Superior Quality @ The Right Price
Support
Product Support – 1-888-364-2339
September – May
Monday to Friday from 10:00am to 4:00pm E.S.T.
June – August
Monday to Thursday from 10:00am to 3:00pm E.S.T.
Support mail is monitored 24 hours, 7 days per week with the exception of holidays.
Sales
Sales Direct 1-888-DOGBEDZ
Toll Free: 1-888-332-9327
USA / Canada Distribution
704-276 5th Ave
New York, NY
10001
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93 Telson Rd
Marham, Ontario
L3R1E4
Order Tracking
When you place your order, a receipt is generated for you to print on screen and a copy is e-mailed to your address provided on the order. If you have an account, your tracking number will be posted. A tracking number is automatically e-mailed when your order is in transit so you can follow the shipment. If you did not receive one, please double check your spam/junk folder as tracking numbers can potentially get filtered by mail spam programs.
Order tracking is only done through E-mail. Please Include your order ID number, shipping contact name and number.
Frequently Asked Questions
Some answers to your questions can be found under our guide.
