We would love to hear from you and see how we can help.


Click live chat at the bottom of every page.


customerservice at mammothoutlet.com

Call us

1 888.364.2339

Chat with us live for a quicker response to your enquiry. Contact us through e-mail by completing all of the following fields to request support for any matter. Contacting us for any other reason, please do so here.


Product Support – 1-888-364-2339

September – May
Monday to Friday from 10:00am to 4:00pm E.S.T.
June – August
Monday to Thursday from 10:00am to 3:00pm E.S.T.

Support mail is monitored 24 hours, 7 days per week.


Sales Direct 1-888-DOGBEDZ
Toll Free: 1-888-332-9327

USA Distribution

Mammoth Dog Beds
60 Industrial Parkway
Cheektowaga, NY, 14227

(Please e-mail support for any matters. No returns accepted at this location, RAN required.)

CANADA Distribution

Mammoth Dog Beds
93 Telson Road
Markham, Ontario, L3R1E4

Order Tracking

When you place your order, a receipt is generated for you to print on screen and a copy is e-mailed to your address provided on the order. A tracking number is automatically e-mailed when your order is in transit so you can follow the shipment. If you did not receive one, please double check your spam/junk folder as tracking numbers can potentially get filtered by mail spam programs.

Order tracking is only done through E-mail. Please Include your order ID number, shipping contact name and number.

Frequently Asked Questions

Some answers to your questions can be found under ourĀ guide. You can also request a call back and a product specialist will contact you at your convenience.