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Product Support - 1-888-364-2339
Monday to Friday from 10:00am to 4:00pm E.S.T.
Support mail is monitored 24 hours, 7 days per week.
When you place your order, a receipt is generated for you to print on screen and a copy is e-mailed to your address provided on the order. A tracking number is automatically e-mailed when your order is in transit so you can follow the shipment. If you did not receive one, please
click here for status.
We do offer replacement covers for customers that need a second set. If you have had your Mammoth Dog Bed for a few years and now need another or extra cover, place of dog bed has changed or you would like another color, please complete the details below. If you can't remember your order ID or Customer ID, please provide as much information as possible so we can better match your bed to a cover. A customer service specialist will call you to complete your order at the earliest available time.
Every day, we hear about how much Mammoth has impacted your dog's life or your life. We love to hear your comments, please submit your review. You can also view other dog bed reviews. If you would like to send us a picture of your dog on a Mammoth Dog Bed, please submit your review to
Looking for a special size? We can make it! Ask us about your special specifications? Please note that custom orders are not exchangeable / returnable and may take longer for delivery. Once you complete the details below, a customer service specialist will contact you to complete your order.
We always strive to offer professional and friendly service to all our customers. We love to hear your comments. If you feel that we could improve our service or if you have an issue with a customer service representative, please submit your comments below for further review. Thank you