May 24, 2016

Support

Call us on

1 888 364 2339

Email us at

customerservice at mammothoutlet.com

Live Chat

Click live chat at the bottom of every page.

Contact us through e-mail by completing all of the following fields. Chat with us live for a quicker response. To request a call back from an associate, please let us know. Contacting us for any other reason, please do so here. If you didn't receive a confirmation through e-mail, we did not recieve your mail. 

 

 





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Support

Product Support - 1-888-364-2339

September - May
Monday to Friday from 10:00am to 4:00pm E.S.T.
June - August
Monday to Thursday from 10:00am to 3:00pm E.S.T.

Support mail is monitored 24 hours, 7 days per week.

 

Sales

Sales Direct 1-888-DOGBEDZ
Toll Free: 1-888-332-9327

 

USA Distribution

Mammoth Dog Beds
60 Industrial Parkway
Cheektowaga, NY, 14227

(Please e-mail support for any matters. No returns accepted at this location, RAN required.)

 

CANADA Distribution

Mammoth Dog Beds
100 Amber Street, Unit 11
Markham, Ontario, L3T3A2

 

Order Tracking

When you place your order, a receipt is generated for you to print on screen and a copy is e-mailed to your address provided on the order. A tracking number is automatically e-mailed when your order is in transit so you can follow the shipment. If you did not receive one, please see FAQ.

Order tracking is only done through E-mail. Please Include your order ID number, shipping contact name and number.

 

Frequently Asked Questions

Some answers to your questions can be found under our guide. You can also request a call back and a product specialist will contact you at your convenience.

Buffalo, New York

Markham, Ontario